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Product Repairs & Replacement Procedures

Things happen, and sometimes they go wrong. If we have dropped the ball we look to try and rectify this as quickly and hassle-free as possible. To help us achieve this, we ask that you follow these steps so that we can get to the bottom of what has gone wrong quickly and efficiently.
Take a photo
Complete the form to the right, attach your photographs and give us some detail. We'll take it from there!
Why do we ask this?
Product Repair & Replacement Form
Complete the form to the right, attach your photographs and give us some detail. We'll take it from there!
Feedback
An SFS representative will contact you within 24hrs with feedback and an intended course of action.
Product Repair & Replacement Form
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Please enter your name!
File Upload with multiple file selection, drag&drop support, progress bar and validation. Supports cross-domain, chunked and resumable file uploads. You can configure upload min/max size, accepted file types, error messages etc.
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About SFS

We specialise in the manufacture and distribution of Hi-Density and Top Retrieval Filing Cabinets, as well as a vast range of Files and Filing Accessories. All our products are distributed through a Nationally Accredited Dealer Network. Established in 1998 and now manufacturing from our 3000m2 factory in Industria North, we Specialise in Design, Manufacture, Distribution, and Installation of Hard Copy Information Storage Products. We distribute nationally, into Africa and Internationally.

Business Philosophy

Distribute via Accredited Channel Partners ONLY. Backward integrate to lowest level of raw material. Invest in technology – material and machines. Strive to be lowest cost producer. Locally design and manufacture. Use imported parts ONLY where alternative is not available.